How Zender Works
A transparent delivery system where every order is tracked, priced by distance, and controlled from a central dashboard.
Delivery Workflow
From order to delivery in 6 simple steps
Customer
Creates order
Vendor
Confirms pickup
System
Calculates price
Payment
Processed
Admin
Assigns rider
Rider
Delivers
Customer Creates Order
Simple and fast order creation
Authentication
Register or log in to your account
Select Location
Choose delivery address on interactive map
Get Order ID
Unique ID generated for tracking
Vendor Confirms Pickup
No account needed
Customer
Vendor
Order ID Shared
ZND-ABCD
- Customer shares Order ID via WhatsApp/SMS
- Vendor opens link and sets pickup location
- No vendor account required
Transparent Pricing
Distance-based, calculated server-side
Pricing Calculator
Formula
Distance × 50 GMD = Total
MapsCN Calculation
Distances calculated using real road routes, not straight lines
Server-Side Only
All pricing calculated on backend for security and accuracy
No Hidden Fees
What you see is what you pay - simple and transparent
Secure Payment
ModemPay integration
Confirm Price
Review total amount
Pay via ModemPay
Mobile money
Verify Payment
Server confirms
Order Unlocked
Ready for delivery
Payment Security
Only paid orders can be assigned to riders. This ensures secure transactions and protects all parties.
Supported Methods
- • Mobile Money
- • Bank-linked payments
Protection
- • Secure transactions
- • Payment verification
Admin Control
Centralized assignment
Admin Dashboard
Live Tracking & Delivery
Real-time GPS updates
Live Tracking
Pickup
Serrekunda Market
Rider Location
Updates every 3-5 seconds
Destination
Kotu Beach
Distance
3.4 km
ETA
12 min
- GPS updates every 3-5 seconds
- WebSockets for real-time updates
- MapsCN route visualization
See It In Action
Real delivery example
Order ID
ZND-TZTA
Pickup Location
Serrekunda Market
Delivery Location
Kotu Beach
Additional Features
Stay connected throughout the delivery
Notifications System
Multi-channel notifications keep everyone informed at every step
Channels
- • Email alerts
- • SMS via TextBee
- • Push notifications
- • In-app alerts
Events
- • Order created
- • Payment confirmed
- • Rider assigned
- • Delivery complete
Secure Messaging
Order-scoped communication for secure coordination
Channels
- • Customer ↔ Admin
- • Rider ↔ Admin
- • Real-time chat
- • Message history
Security
- • Order-scoped
- • Admin oversight
- • WebSocket secure
- • Logged & auditable
Ready to Send Your First Delivery?
Experience transparent, controlled delivery logistics with Zender. Every order tracked, every price clear.
